Terms of service

Terms of Service

POW Clothes — Power to Women

Last Updated: 19 September 2026

Welcome to POW Clothes. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About POW Clothes

POW Clothes is a locally designed clothing brand focused on creating original clothing that represents confidence, individuality and the message “Power to Women.”

Our products are designed with an emphasis on modern style, comfort and self-expression.

2. Using Our Website

You agree to use our website for lawful purposes only.

You must not:

- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with the operation or security of the website.
- Copy, reproduce or commercially use our content without permission.
- Provide false or misleading information when placing an order.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, sizes and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice. If an item becomes unavailable after an order has been placed, we will contact you regarding the available options.

4. Prices

All prices displayed on the website are in South African Rand (ZAR) unless otherwise stated.

POW Clothes reserves the right to change product prices, promotions and offers at any time. Price changes will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.

5. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel an order in circumstances such as:

- Product unavailability
- An obvious pricing or product-description error
- Suspected fraudulent activity
- Technical or payment-processing errors

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

Orders must be paid for using the payment methods made available on our website.

Payment must be successfully received before an order is processed for delivery.

POW Clothes does not intentionally store customers' complete card or banking details. Payment information may be processed by third-party payment providers in accordance with their own terms and privacy policies.

7. Delivery

We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.

Delivery times may vary depending on the customer's location, courier availability, public holidays, weather, unforeseen events and other circumstances outside our reasonable control.

Once an order has been handed to the courier, delivery is subject to the courier's processes and delivery terms.

Customers should ensure that the delivery address and contact information supplied during checkout are accurate.

8. Returns, Exchanges and Refunds

Returns, exchanges and refunds are handled according to our Return & Refund Policy and applicable South African consumer-protection legislation.

Nothing in these Terms of Service is intended to remove or limit any consumer rights that cannot legally be excluded.

9. Intellectual Property

Unless otherwise stated, the POW Clothes name, branding, logos, product designs, photographs, graphics, text and other original website content belong to POW Clothes or are used with appropriate permission.

You may not reproduce, modify, distribute, sell or commercially exploit our intellectual property without our written permission.

10. User Information

When placing an order, you agree to provide accurate and up-to-date information, including your name, contact information, billing information and delivery address.

You are responsible for ensuring that the information provided is correct.

11. Privacy

We respect your privacy and handle personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA) where applicable.

Please refer to our Privacy Policy for more information about how customer information is collected, used and protected.

12. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, Shopify and other service providers.

These third parties may have their own terms and privacy policies. POW Clothes is not responsible for the independent policies or practices of third-party service providers.

13. Limitation of Liability

POW Clothes will take reasonable steps to provide a reliable shopping experience.

However, we cannot be held responsible for circumstances outside our reasonable control, including courier delays, website interruptions, technical failures, payment-provider failures, natural disasters or other unforeseen events.

Nothing in these Terms limits any liability or consumer right that cannot legally be limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products or legal requirements.

The updated version will be published on our website with the relevant update date.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa, subject to any mandatory rights and protections provided to consumers under applicable legislation.

16. Contact Us

If you have questions about these Terms of Service, an order, a product or any other matter relating to POW Clothes, please contact us:

POW Clothes
Email: ntombimaboni26@outlook.com
Cell: 063 726 1763

POW — Power to Women.
Designed locally. Worn proudly.